The Ombudsman can look into your complaint if you believe that you personally, or the person on whose behalf you are complaining:

  • have been treated unfairly or received a bad service through some failure on the part of the body providing it; and
  • have been disadvantaged personally by maladministration or service failure.

The Ombudsman expects you to bring your concerns to our attention first and to give us a chance to put things right.

You can contact the Ombudsman by:

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