Service Issue

When you have requested a service and something needs addressing, it is still better to contact the relevant department to try and resolve this quickly. This is known as a Service Issue and some examples of this are:

  • The tradesman has not turned up.
  • I have provided evidence for my housing application and my band is still the same.
  • The contractor is taking too long to complete the work.
  • I had an inspection last week and I haven’t heard anything further.
  • I have reported Anti-Social Behaviour and I have not been advised of the outcome.
  • I had a repair to my roof and it is leaking again.

Return to the flowchart.