NPT Homes Christmas Opening Times
All NPT Homes’ offices will be closed from 1pm on Christmas Eve, Thursday 24th December and reopen on Monday 4th January 2016.
NPT Homes Board Members and employees wish all tenants, leaseholders and stakeholders a very Merry Christmas and a Happy New Year.
During the Christmas period tenants can still continue to phone 0300 777 3000 for any emergency repairs, with calls being forwarded to the out of hours emergency service.
NPT Homes define emergency repairs as work that, if not made safe without delay, poses a serious danger to the tenants or the property and needs to be done without delay so as to not seriously limit the tenants reasonable use of the property.
Gareth John, Head of Property and Maintenance at NPT Homes explained:
“If emergencies occur over the Christmas period tenants can still call our repairs number but are encouraged to provide us with as much detail as possible. This will allow us to confirm if the repair qualifies as an emergency. If it is not an emergency the work reported will be recorded and we will respond to the fault after the Christmas / New Year Holidays.”