Save time, do it online

Thu 18 Apr 2024

The digital lettings webpage on a mobile phone

With over 12,000 tenants, our phone lines can get busy, but did you know there are other ways to get in touch?

If you have access to the internet, you can bid for a property, make a payment, or report a non-emergency repair at a time that is convenient to you. Just visit All non-emergency repairs can also be reported via email to

Paying rent over the phone is one of the main reasons tenants ring us, but you can make rent payments faster through the AllPay automated payment line (0330 041 6497) or via the AllPay app or website at a time convenient to you. All you need is your AllPay rent card and a debit or credit card details to skip the queue and make immediate payments.

It’s open 24 hours a day, seven days a week.