Who is My Tenancy Relations Officer?

Below are a list of our Tenancy Relations Officers who can help you with any housing related questions or concerns.

 


Wyn Thomas Photo

Wyn Thomas

Tenancy Relations Officer

Wyn Thomas is the Tenancy Relations Officer for Cwmllynfell, Gwaun Cae Gurwen and Lower Brynamman. Wyn will help and support tenants to manage and sustain their tenancy, ensuring that all aspects of the Tenancy Agreement are adhered to. Where support needs are identified he will refer or signpost a tenant to the most suitable agency for advice and assistance.

Wyn is also responsible and accountable for dealing with complaints or reports of Anti-Social Behaviour in his area. He will provide clear information and advice on what options are available to help tackle ASB, focussing on practical ways of trying to resolve problems.

In addition Wyn undertakes a weekly review of rent accounts and he will take the appropriate action to recover and address any arrears. This can include referrals being made to the Financial Inclusion Team or the Universal Credit Team whilst also providing advice and assistance in relation to applications for Housing benefit.

If you would like some advice about your tenancy or Tai Tarian Tenancy related matters you can contact Wyn on 01639 505992 or by email wyn.thomas@taitarian.co.uk

 


Sarah Clark Photo

Sarah Clark

Tenancy Relations Officer

Sarah Clark is the Tenancy Relations Officer for Godrergraig, Rhos, Ynysmeudwy and Ystalyfera. Sarah will help and support tenants to manage and sustain their tenancy, ensuring that all aspects of the Tenancy Agreement are adhered to. Where support needs are identified she will refer or signpost a tenant to the most suitable agency for advice and assistance.

Sarah is also responsible and accountable for dealing with complaints or reports of Anti-Social Behaviour in her area. She will provide clear information and advice on what options are available to help tackle ASB, focussing on practical ways of trying to resolve problems.

In addition Sarah undertakes a weekly review of rent accounts and she will take the appropriate action to recover and address any arrears. This can include referrals being made to the Financial Inclusion Team or the Universal Credit Team whilst also providing advice and assistance in relation to applications for Housing benefit.

If you would like some advice about your tenancy or Tai Tarian Tenancy related matters you can contact Sarah on 01639 506084 or by email sarah.clark@taitarian.co.uk                                 

 


Matthew Prior Photo

Matthew Prior

Tenancy Relations Officer

Matthew Prior is the Tenancy Relations Officer for Alltwen, Pontardawe and Trebanos. Matthew will help and support tenants to manage and sustain their tenancy, ensuring that all aspects of the Tenancy Agreement are adhered to. Where support needs are identified he will refer or signpost a tenant to the most suitable agency for advice and assistance.

Matthew is also responsible and accountable for dealing with complaints or reports of Anti-Social Behaviour in his area. He will provide clear information and advice on what options are available to help tackle ASB, focussing on practical ways of trying to resolve problems.

In addition Matthew undertakes a weekly review of rent accounts and he will take the appropriate action to recover and address any arrears. This can include referrals being made to the Financial Inclusion Team or the Universal Credit Team whilst also providing advice and assistance in relation to applications for Housing benefit.

If you would like some advice about your tenancy or Tai Tarian Tenancy related matters you can contact Matthew on 01639 505993 or by email matthew.prior@taitarian.co.uk