Who is Tenancy Relations Officer?

Below are a list of our housing officers who can help you with any housing related questions or concerns.

 

Eleanor Kelly Photo

Eleanor Kelly

Tenancy Relations Officer

Eleanor Kelly is the Tenancy Relations Officer for Pencaerau and Sandfields West. Eleanor will help and support tenants to manage and sustain their tenancy, ensuring that all aspects of the Tenancy Agreement are adhered to. Where support needs are identified she will refer or signpost a tenant to the most suitable agency for advice and assistance.

Eleanor is also responsible and accountable for dealing with complaints or reports of Anti-Social Behaviour in her area. She will provide clear information and advice on what options are available to help tackle ASB, focussing on practical ways of trying to resolve problems.

In addition Eleanor undertakes a weekly review of rent accounts and she will take the appropriate action to recover and address any arrears. This can include referrals being made to the Financial Inclusion Team or the Universal Credit Team whilst also providing advice and assistance in relation to applications for Housing benefit.

If you would like some advice about your tenancy or Tai Tarian Tenancy related matters you can contact Eleanor on 01639 506077 or by email eleanor.kelly@taitarian.co.uk

 

Kacy Clark Photo

Kacy Clark

Tenancy Relations Officer

Kacy Clark is the Tenancy Relations Officer for Sandfields East and Little Warren. Kacy will help and support tenants to manage and sustain their tenancy, ensuring that all aspects of the Tenancy Agreement are adhered to. Where support needs are identified he will refer or signpost a tenant to the most suitable agency for advice and assistance.

Kacy is also responsible and accountable for dealing with complaints or reports of Anti-Social Behaviour in his area. He will provide clear information and advice on what options are available to help tackle ASB, focussing on practical ways of trying to resolve problems.

In addition Kacy undertakes a weekly review of rent accounts and he will take the appropriate action to recover and address any arrears. This can include referrals being made to the Financial Inclusion Team or the Universal Credit Team whilst also providing advice and assistance in relation to applications for Housing benefit.

If you would like some advice about your tenancy or Tai Tarian Tenancy related matters you can contact Kacy on 01639 505999 or by email kacy.clark@taitarian.co.uk

 

Donna Williams Photo

Donna Williams

Tenancy Relations Officer

Donna Williams is the Tenancy Relations Officer for Aberavon, Baglan, Goytre, Margam, Port Talbot and Taibach. Donna will help and support tenants to manage and sustain their tenancy, ensuring that all aspects of the Tenancy Agreement are adhered to. Where support needs are identified she will refer or signpost a tenant to the most suitable agency for advice and assistance.

Donna is also responsible and accountable for dealing with complaints or reports of Anti-Social Behaviour in her area. She will provide clear information and advice on what options are available to help tackle ASB, focussing on practical ways of trying to resolve problems.

In addition Donna undertakes a weekly review of rent accounts and she will take the appropriate action to recover and address any arrears. This can include referrals being made to the Financial Inclusion Team or the Universal Credit Team whilst also providing advice and assistance in relation to applications for Housing benefit.

If you would like some advice about your tenancy or Tai Tarian Tenancy related matters you can contact Donna on 01639 505920 or by email donna.williams@taitarian.co.uk

 

Kathleen Roberts Photo

Kathleen Roberts

Tenancy Relations Officer

Kathleen Roberts is the Tenancy Relations Officer for Sandfields central. Kathleen will help and support tenants to manage and sustain their tenancy, ensuring that all aspects of the Tenancy Agreement are adhered to. Where support needs are identified she will refer or signpost a tenant to the most suitable agency for advice and assistance.

Kathleen is also responsible and accountable for dealing with complaints or reports of Anti-Social Behaviour in her area. She will provide clear information and advice on what options are available to help tackle ASB, focussing on practical ways of trying to resolve problems.

In addition Kathleen undertakes a weekly review of rent accounts and she will take the appropriate action to recover and address any arrears. This can include referrals being made to the Financial Inclusion Team or the Universal Credit Team whilst also providing advice and assistance in relation to applications for Housing benefit.

If you would like some advice about your tenancy or Tai Tarian Tenancy related matters you can contact Kathleen on 01639 506075 or by email kathleen.roberts@taitarian.co.uk

 

Andrew Osborne Photo

Andrew Osborne

Tenancy Relations Officer

Andrew Osborne is the Tenancy Relations Officer for Cymmer, Dyffryn Rhondda, Glyncorrwg and Gwynfi. Andrew will help and support tenants to manage and sustain their tenancy, ensuring that all aspects of the Tenancy Agreement are adhered to. Where support needs are identified he will refer or signpost a tenant to the most suitable agency for advice and assistance.

Andrew is also responsible and accountable for dealing with complaints or reports of Anti-Social Behaviour in his area. He will provide clear information and advice on what options are available to help tackle ASB, focussing on practical ways of trying to resolve problems.

In addition Andrew undertakes a weekly review of rent accounts and he will take the appropriate action to recover and address any arrears. This can include referrals being made to the Financial Inclusion Team or the Universal Credit Team whilst also providing advice and assistance in relation to applications for Housing benefit.

If you would like some advice about your tenancy or Tai Tarian Tenancy related matters you can contact Andrew on 01639 506074 or by email andrew.osborne@taitarian.co.uk

 

Julie Stewart Photo

Julie Stewart

Tenancy Relations Officer

Julie Stewart is the Tenancy Relations Officer for Bryn, Cwmavon, Oakwood and Velindre. Julie will help and support tenants to manage and sustain their tenancy, ensuring that all aspects of the Tenancy Agreement are adhered to. Where support needs are identified she will refer or signpost a tenant to the most suitable agency for advice and assistance.

Julie is also responsible and accountable for dealing with complaints or reports of Anti-Social Behaviour in her area. She will provide clear information and advice on what options are available to help tackle ASB, focussing on practical ways of trying to resolve problems.

In addition Julie undertakes a weekly review of rent accounts and she will take the appropriate action to recover and address any arrears. This can include referrals being made to the Financial Inclusion Team or the Universal Credit Team whilst also providing advice and assistance in relation to applications for Housing benefit.

If you would like some advice about your tenancy or Tai Tarian Tenancy related matters you can contact Julie on 01639 505924 or by email julie.stewart@taitarian.co.uk