Meet the Team

Tai Tarian has a dedicated team of officers who will seek to prevent and tackle ASB that is caused by or is affecting our tenants, staff and the wider community. The approach that Tai Tarian takes when dealing with ASB will at all times be respectful, non-judgemental, honest and open. There will be circumstances where Tai Tarian is not the most appropriate person to take action. Where this is the case, we will assist by signposting or referring the ASB to the most appropriate agency e.g. the police; Environmental Protection Teams.

If you wish to report an incident you can contact your Tenancy Relations Officer. The Tenancy Relations Officers work closely with the Tenancy Relations Support Officers, the Police and the Police Community Support Officers (PCSOs) to help tackle the ASB in the community.


Gareth Jones Photo

Gareth Jones

Casework Co-Ordinator

Gareth Jones is the Casework Co-Ordinator.

He is responsible for reviewing and auditing ASB cases, providing specialist advice and support and linking with the Community Safety Unit's ASB Case Worker. He will provide technical expertise in relation to the installation, monitoring and maintenance of CCTV and sound monitoring equipment.

You can contact Gareth on 01639 506614 or by email gareth.jones@taitarian.co.uk


Hayley Mainwaring Photo

Hayley Mainwaring

Tenancy Relations Team Leader

Hayley Mainwaring is a Tenancy Relations Team Leader.

Hayley works closely with the Casework Co-Ordinator to support support the Tenancy Relations Officers and Tenancy Relations Support Officers to make decisions about ASB. She has strategic leadership responsibilities for ASB including the responsibility to foster a culture which acknowledges the effects of ASB and is innovative in tackling the issue.

You can contact Hayley on 01639 506016 or by email hayley.mainwaring@taitarian.co.uk


Aled Samuel Photo

Aled Samuel

Tenancy Relations Team Leader

Aled Samuel is a Tenancy Relations Team Leader.

Aled works closely with the Casework Co-Ordinator to support the Tenancy Relations Officers and Tenancy Relations Support Officers to make decisions about ASB. He has strategic leadership responsibilities for ASB including the responsibility to foster a culture which acknowledges the effects of ASB and is innovative in tackling the issue.

You can contact Aled on 01639 505990 or by email aled.samuel@taitarian.co.uk


Steve Chambers Photo

Steve Chambers

Tenancy Relations Support Officer

Steve Chambers is a Tenancy Relations Support Officer.

He helps the Casework Co-ordinator to provide specialist support for more intensive and complex ASB cases, liaising with all relevant parties to ensure they have been efficiently and effectively dealt with and all appropriate options to address the case have been identified including legal options. They provide technical expertise in relation to the installation, monitoring and maintenance of CCTV and sound monitoring equipment. The Tenancy Relations Support Officers will assist with the monitoring of active cases and may include attending progress and review meetings and providing all parties with regular updates using a range of methods.

You can contact Steve on 01639 506625 or by email steve.chambers@taitarian.co.uk


Cathryn Hughes Photo

Cathryn Hughes

Tenancy Relations Support Officer

Cathryn Hughes is a Tenancy Relations Support Officer.

She helps the Casework Co-ordinator to provide specialist support for more intensive and complex ASB cases, liaising with all relevant parties to ensure they have been efficiently and effectively dealt with and all appropriate options to address the case have been identified including legal options. They provide technical expertise in relation to the installation, monitoring and maintenance of CCTV and sound monitoring equipment. The Tenancy Relations Support Officers will assist with the monitoring of active cases and may include attending progress and review meetings and providing all parties with regular updates using a range of methods.

You can contact Cathryn on 01639 506685 or by email Cathryn.Hughes@taitarian.co.uk


Grant Williams Photo

Grant Williams

Tenancy Relations Officer

Grant Williams is a Tenancy Relations Officer.

Grant is responsible and accountable for dealing with complaints or reports of ASB. He is one of two Tenancy Relations Officers who deputise for patch based Tenancy Relations Officers in their absence.

You can contact Grant on 01639 506621 or by email grant.williams@taitarian.co.uk


Laurie Jones Photo

Laurie Jones

Tenancy Relations Officer

Laurie Jones is a Tenancy Relations Officer.

Laurie is responsible and accountable for dealing with complaints or reports of ASB. He is one of two Tenancy Relations Officers who deputise for patch based Tenancy Relations Officers in their absence

You can contact Laurie on 01639 506046 or by email laurie.jones@taitarian.co.uk


Darlene Westlake Photo

Darlene Westlake

ASB Case Worker

Darlene Westlake is the ASB Outreach Worker.

She provides a direct link between Tai Tarian and the ASB Unit helping to ensure a co-ordinated approach is taken to the investigation of ASB. Darlene supports the Casework Co-ordinator, the Tenancy Relations Officers and the Tenancy Relations Support Officers by facilitating information sharing, collating ASB statistics together with the provision of mediation and restorative justice options for tackling ASB.

If your complaint is not concerning a tenant of Tai Tarian you should make your report to www.safernpt.org