If a fire starts in my home, what should I do?
- Put your safety and the safety of anybody else in the property first
- Get out as quickly as possible, closing the doors behind you
- Once you are out, phone the fire brigade on 999
- Tell your neighbours in case the fire spreads
- Do not go back into the property until the fire brigade has said it is safe to do so
- Contact our Repairs Helpline as soon as possible to let us know what has happened
To reduce the risk of fire
- Test your smoke alarms regularly
- Use fireguards around all open fires
- Do not hang clothes around fires or on any sort of heater
- Keep matches away from children
- Do not leave chip pans unattended
- Do not overload electrical sockets
- Do not use electrical equipment in the bathroom
- Close all the doors inside your home at night to slow down the spread of fire if one breaks out
- Make sure you have a plan of how you would escape from your home if there ever was a fire
We have installed smoke detectors in all of our properties. These will give you a warning if a fire breaks out and may save your life by giving you extra seconds to get out of your house.
You must NEVER:
- Disconnect the alarm
- Paint over it
- Move it
You should check that the alarm is working at least once each month. You can do this by pressing and holding the test button until the alarm sounds.
You should clean the detector regularly, preferably gently with a vacuum cleaner, to keep it free from dust.